With our products, we want to give you long-lasting and unforgettable experiences. But we also want you to be covered in case something doesn't go as planned.

Register products

  • To benefit from the crash replacement service and extended 5-year warranty, simply register your purchased products via this link.

    Register products 

Warranty and repair service

  • Crash replacement service

    Unfortunately, there's no insurance that completely protects you from damage caused by crash, accidents, or other mishaps. However, if you do experience a crash, we'll help you get back on the road. If your registered product is significantly damaged in a crash, you'll receive a 25% discount on an equivalent replacement from our range.

    Send us an inquiry using this form. After reviewing the pictures and your description of the crash, we will send you a quote.

    Fall report 

  • Extended 5-year warranty*

    We are confident in the quality and durability of our products. Therefore, we offer an extended 5-year warranty against manufacturing defects on registered products, starting from the date of purchase. Should your product have such a defect, we will repair or replace it. You can access our warranty form via this link.

    Manufacturing defects 

  • Repair service

    We repair Speck Gear products whenever possible – regardless of warranty or crash replacement service. For us, sustainability means making products last. Send us photos of the problem area(s) using this form. We'll assess the damage and provide you with a customer-friendly solution proposal, including a cost estimate.

    Repair request 
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* Note: The warranty protects registered customers against manufacturing defects and flaws, but does not cover problems, malfunctions or damage caused by wear and tear, weathering, improper use, faulty installations, modifications or accidental damage.

  • Customer service

    We're a small team and will try to respond to your inquiry as quickly as possible. However, it may take three to four business days. Thank you for your understanding.

Write us a message